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FranCa - Your student portal

Access FranCa here!

the eCampus of Frankfurt University of Applied Sciences

Go to the FranCa portal    

 

You can download the following certificates directly from the FranCa portal:

  • study certificates
  • study progess certificates
  • certificate for the immigration office
  • BAföG certificate
  • receipts for paid semester fees
  • invoices for the upcoming re-registration
  • transcripts of records

You can file the following requests directly via the FranCa portal for students:

  • leave of absence
  • part-time studies
  • reimbursement
  • change of personal data
  • exmatriculation

The quick link "Apply for exams" takes you to the exam administration portal, where you can continue to download transcripts of records and register and deregister for examinations.

Login

Please log into the FranCa portal using your CIT credentials. Please access the portal for students via the Choose your portal section on the left side of the homepage.

Should you still not be able to login, please send a screenshot of the error message to the Student Services Center via studienbuero(at)fra-uas.de.

After you are enrolled as a student, your credentials for the CIT account (your CIT user name and an activation code) and therefore for the FranCa portal for students will be posted in a red box on the main page of your FranCa portal for applicants.

First, please make sure you are trying to access the portal for students using your CIT credentials. Should the problem persist, please contact the CIT Servicedesk.

Certificates

You still need to download your transcript of records from the old HIS portal. Via the quick link Apply for exams on the FranCa portal's main page, you will be guided directly to the HIS portal.

Please log into the FranCa portal for students. You can find all sorts of certificates - called reports in FranCa - in the section My studies - Student Service - Requested Reports / Reports.

Students of Advanced Architecture, Global Logistics, High Integrity Systems, Information Technology, and Renewable Energy who obtained their master's entrance qualification outside of Germany can download three documents from their FranCa portal for students:

  • presence letter
  • English as medium of instruction
  • late arrival letter

Please log into the FranCa portal for students. You can find all sorts of certificates - called reports in FranCa - in the section My studies - Student Service - Requested Reports / Reports.

Application

Please apply via the application portal uni-assist if you hold a university entrance qualification or a bachelor's degree from outside of Germany. As soon as your application has been forwarded by uni-assist, we will create an account for you in our application system, FranCa.

You do not need to register anew in the FranCa portal for applicants. You can apply for new degree courses directly through the FranCa portal for students in the section Your applications.

Please note that in order to apply for a master's degree course you need to have completed at least 80 % of your credit point workload of your bachelor's degree course.

You can find the status of your application on the overview page of the FranCa application portal. If you click on the status on the right-hand side (blue button), an explanation of the current status will open.

Changes to Personal Data

Please log into the FranCa portal for students. You can update or change your address under Student Service - Contact data.

Please file a request for change of personal data in your FranCa portal for students. You can find the request under

Student Service - Requests - Changes to Personal Data.

Clarifications

Lockings can occurr for various reasons. They prevent you from re-enrolling for the coming semester. Please contact the Student Services Center in a timely manner, if the reason for a locking is unclear.

Your credentials will stay active for 30 days after your date of exmatriculation or at the latest until the end of the respective semester. Please secure any relevant emails and certificates before or right after exmatriculation.

Examinations registration/deregistration

Log in to the HIS portal is only possible to a limited extent. For students who started their studies from September 2023, the HIS portal can only be accessed via the FranCa portal.

You can register for and deregister from examinations via the FranCa portal for Students under the quick link "Apply for exams".

If you click on "Apply for exams" within your FranCa portal for students and the log-in page of the HIS portal is shown, you need to change the settings of your browser in order to be able to access these functions.

You could also try using a different device, like an Android mobile device or a Windows or Linux computer. On these devices, you should be able to access the exam registration without having to change the browser settings.

Step 1 - Redirection

"Open the embedded page in a new window"
Link: "Open the embedded page in a new window"

If on an Apple device (iOS/iPhone) you are asked to open the empedded page in a new window, please click on the link. You will be redirected to the exam registration in a new browser window or tab.

 

Step 2 - Cookies

Error message: "For safety reasons session cookies are required. Please activate session cookies in your browser."
Error message: "For safety reasons session cookies are required. Please activate session cookies in your browser."

If an error message is displayed saying that Cookies need to be activated, please open your browsers settings and activate or allow the use of cookies.

In some cases it will be enough to delete the cookies from your browser cache (please don't delete your saved passwords!).

Step 3 - depending on your device

iPhone/iPadOS

If you are using an Apple device (iPhone, iPad, Mac. etc.) on iOS using Safari as a browser:
Screenshot of the Safari browser settings with Cross-Site Tracking deactivated

Please search for "Prevent Cross-Site Tracking" in your Safari settings and deactivate it.

You can find instructions on the video platform youtube.

MacBookPro - Safari

In the Safari settings, please go to the Privacy tab and uncheck the box “Prevent Cross-Site Tracking”. Then reload the page "https://frankfurt-university.hispro.de".

Screenshot of the "Smart anti-tracking" settings on an Android mobile device being set to either "Secret mode only" or "Never".

Please go to "Settings", open the entry "Apps" and go to your preferred browser (Samsung Internet or other). Within the data security settings you will find the entry "Smart anti-tracking". Please change the setting to either "Secret mode only" or "Never".

You can find more instructions on the video platform youtube.

Windows

If, when clicking on Exam Registration and Exam Deregistration in FranCa, you see another login screen, you need to enable 3rd party cookies in your browser for the website (add an exception): "https://frankfurt-university.hispro.de" Please copy the URL without quotes.

Microsoft Edge

You can easily add an exception as shown in the screenshot (under Allow - Add and then the URL, checkbox is mandatory).

Mozilla Firefox

If you use the Mozilla Firefox browser, please click on ‘Privacy & Security’ and on ‘Manage exceptions’. You can then enter the URL of the website.

Google Chrome

If you use the Google Chrome browser, please click on ‘Privacy & Security’ and on ‘Third-party cookies’. Under ‘Sites allowed to use third-party cookies’, please add the URL of the website.

Semester fees

You can find the re-enrollment fee in the section Student Service - Requested Reports / Reports in the document titled Aufforderung zur Zahlung des Semesterbeitrags.

To access this request as well as the payment information, please follow these step-by-step instructions:

  1.     Please select the "For Students" access in FranCa, then log in with your CIT account and click on "Study Services" in your personal area.
  2.     In the tab „Reports“ (Bescheide / Bescheinigung) you will find your request for payment. Please open the „Aufforderung zur Zahlung des Semesterbeitrags“ (Request for payment of the semester fee).
  3.     A pop-up window will appear. Since you are re-registering during the summer semester for the winter semester and during the winter semester for the summer semester, the current semester is preselected in the semester field. Please select "PDF erstellen" (create PDF).
  4.     Your request for payment will appear in a new tab.
Unter "Bescheide/Bescheinigung" wird "Aufforderung zur Zahlung" angeklickt.
Step 2
Unter "Aufforderung zur Zahlung des Semesterbeitrags"wird das entsprechende Semester ausgewählen und auf "PDF erstellen" gedrückt.
Step 3

In the tab Payments you can check if the semester fee was credited to Frankfurt UAS. Additionally, you can verify the payable amount as well as possible differences. Please note that it may take up to a week before the information in your portal is updated to show your payment.

Contact

Student Services Center
Student Services Center, ID: 12418, 
last updated on: 05.12.2025