Your studies start here

The Student Services Center welcomes you at Frankfurt UAS! Please complete the following administrative steps as soon as possible to ensure a smooth start to your studies. 

Activate your CIT account.

Your CIT account is your access to all digital services of the university. Follow these steps to activate the account: 

  1. Wait 24 hours after your enrollment until your CIT account is activated. 

  1. Log in to your application portal FranCa  and find your username and activation code

  1. Go to the IDM portal. Click “Register” and “Activate Account.” Enter your username and activation code. Follow the instructions on the IDM portal and set a password for your account. Make sure to remember your username and password. 

Tip: in case you forget your password, it can be reset in the IDM portal. Please make sure you still have access to your private e-mail account saved in FranCa. 

Log in to the university portals using your CIT account.

  1. FranCa  (to organize your Studies and Exams)
    Please start using the student login field immediately. The first time you log in, you'll need to set up a two-factor authentication.

  2. Microsoft Exchange (student e-mail account) The use of your student e-mail-account is mandatory for communication within the university. 

  3. campUAS (to find information and materials for your courses)

With your CIT account, you can also access many other university services (such as the Wi-Fi or the Campus IT Customer Center).

Download your academic certificates from the FranCa portal.

You will need these certificates for official procedures such as student living or work contracts („Immatrikulationsbescheinigung“) and proof for BAföG and „Ausländerbehörde“ („Bescheinigung Behörden“). 

If you have any questions about the FranCa portal, please visit our FAQ page.

Pick-up your study chip.

You can pick up your study chip during the office hours of the Student Services Center (Building 1). 

Your study chip has the following functions: 

  • student ID card 
    You must present it when taking exams. 

  • library card 

  • means of payment 
    You can top up credit for the Mensa as well as the printing and scanning stations. 

Activate your semester ticket.

The semester ticket is provided by AStA. Download the ticket on the website of AstA

Remember to re-enroll for the upcoming semester.

To continue your studies, you must re-register each semester on time. The deadline for re-registration is 1st March  for the summer semester and 1st September for the winter semester. You will find more information on our website about re-registration.

Tip: you will usually get reminders about the registration deadline via FranCa and Instagram.

Student Services CenterID: 7818
last updated on: 09.09.2026