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Information for prospective students of Service Engineering (B.Eng.)

Would you like to come in contact with many people in your profession?
Do you wish to be qualified for a global professional field with international clients and customers?
Are you interested in travelling and open to different cultural experiences and new ways of engaging with other societies, cultures, markets and people?
Would you like to have a professional role that challenges you in stimulating ways?
Would you like to learn more about technical contexts and complex products?
Are you interested in applying and developing your organisational talents in a professional context?


If you have answered most of these questions with yes, our new Bachelor programme 'Service
Engineering Mechanical Engineering' is just the programme for you!

Business engineers and generalists form the interface between technical and economic specialists. The potential fields of activity are manifold and demanding and the demand for junior staff is high in the service industry. This is why graduates in Service Engineering (B.Eng.) have excellent career prospects in mechanical and plant engineering and can expect above average starting salaries. If you are interested in technology, like dealing with people - no matter where in the world - love variety and challenges and you like to take on responsibility, you should study Service Engineering.

Summary

Program Service Engineering
Bachelor of Engineering
Terms 7 terms, full-time
ECTS credit points 210
Program start Winter semester
Application deadlines Till begin of the lectures (early October)
Languages German
Admission requirement Pre-study internship required (13 weeks, 8 weeks must have been completed prior to enrollment)

This degree course was accredited by ASIIN e. V. till 30.09.2023.

It was additionally accredited by the ENAEEEUR-ACE Bachelor.

News from the degree course

Course catalogue

The interdisciplinary curriculum entails the most important aspects of mechanical engineering, electrical engineering and business administration (service management). Graduates receive after a regular period of study of seven semesters the academic degree 'Bachelor of Engineering (B.Eng.)'.

Module manual

Core electives

Here you can find the obligatory modules of the faculty. The abbreviations behind the modules will tell you for which degree courses the modules can be elected.

All important information

'Service' as a business area is in a state of profound transition. For many companies, the
division 'service' has become it's own cost and profit centre and often has it's own
independent divisional structure. According to a survey conducted by the VDMA,
approximately 20% of all of the revenue of member companies is generated in customer
service.

Included in the growing field of customer service, aside from traditional aspects such as
spare parts service, maintenance and repair and training, are increasingly modern service
products such as remote support and optimisation, call centers (24 hour hotlines),
condition monitoring, contracting/operating schemes, maintenance flat rates, software
updates, retrofitting of machines, advice and resale services.

  • The interdisciplinary curriculum entails the most important aspects of mechanical engineering, electrical engineering and business administration (service management).
  • Next to the technical basics of a mechanical engineering degree course you will learn all aspects involving the industrial services, which are provided after the sale of a machine, e.g. spare part pricing, design of service agreements, deployment of field service technicians, marketing of service products, analysis of branches and markets.
  • Practical labs, exercises in small groups, student tutorials and lectures with only roughly 40 students allow successful studies and that individuals do not get lost in the crowd.
  • Student mentors are always there to help next to the degree course coordinator if you require support at any point in time.
  • After five semesters of theoretical studies at the institution of higher education you will have the chance to experience projects during an internship and a bachelor's thesis within a company for two semesters and find you way into the job.
  • After 7 semesters of regular studies, you will be granted the academic degree "Bachelor of Engineering", which allows graduates to immediately start their career or to continue their studies to attain a master's degree.

You have excellent entry and career options in the German and international mechanical and plant engineering sector.

  • You are able to take on management tasks after a short period of time.
  • You communicate with people, organize and find creative solutions for your customers quickly.
  • You are also often collaborating with international customers where you can apply your foreign language skills.
  • You plan maintenance sessions and decide how your team reacts to standstills of machines.
  • You plan or lead the service for globally installed machines and plants such as for instance aircraft turbines, wind turbines, underground trains and robots – independently or in a team.
  • You develop digital service products and thereby collaborate in the digitization of mechanical and plant engineering.
  • This degree course is the right choice for you if you are

    • interested in technology and you enjoy dealing with people,
    • you enjoy working in a team,
    • and you enjoy being a generalist rather than a specialist – you prefer maintaining an overview over the detail itself,
    • you enjoy going on business trips and are curious about other cultures,
    • you are looking for variety rather than routine,
    • you want to take on management responsibility.
    • The degree course is not admission restricted ('open admission'), that means that no specific grade point average is required to enroll into this degree course (no 'NC').
    • Note: You require however a pre-study internship for the enrollment into this degree course.
    • You should have completed at least 8 of a 13-week long internship when enrolling into this degree course. A previous vocational training, 'FOS' or the completion of a vocational secondary school may be recognized as a pre-study internship (see 'FAQs').

    Everyone who has a valid higher education entrance qualification and completed a pre-study internship of at least 8 weeks (or presents an internship agreement that proves that 8 weeks will have been completed at the beginning of the studies) or a comparable experience (vocational training or FOS) that was recognized as a pre-study internship (see 'FAQs'), will be admitted by October 12, 2018.

    You can enroll in the Admissions Office in building 1 from June 25 until July 06, and as of July 30, 2018.

    Are you interested in studying Service Engineering at the Frankfurt UAS?

    Please contact the degree course coordinator for a personal consultation and/or more information. Prof. Dr. Dirk Stegelmeyer. Please take advantage of this chance of qualified consultation!

    Part-time studies

    Students, whose course of study has deviated from the regular course of full-time studies – for whatever reason – can seek personal counseling from the Frankfurt University of Applied Sciences.

    Goal of the counseling is, while considering personal conditions of an individual course of study, to graduate in an appropriate period of time. In order to reach this goal, we will develop a course plan together with you.

    It is also checked whether there are reasons for a formal application of part-time studies. Additional information about the requirements and study organization of part-time studies can be found on the pages of the Admissions office.

    The consultation is offered by the degree course counselors or the degree counselor of your degree course. Please schedule an appointment via email.

    Additional information

    Website editorial teamID: 1989
    last updated on: 02.07.2019